Any questions about our service or app? Have a look at our FAQ below, which consists of the most popular questions usually asked. If you don’t see your question below, check out our Workforce FAQ. Alternatively, get in touch with us and we will be glad to answer any questions you may have
We have processes in place to track every payout we make. If a payout is not successful, we will immediately notify you of the failure, and return that money to your bank account.
No. In fact, they may even receive it a little quicker than usual if they choose to use the MiVoice mobile wallet. For those who prefer to receive their salary in a bank account, things stay the same. You tell us on which date we must make the payments. This would be the same date that you would have made the payments. We make our payments from an ABSA Bank account, so most of the payments will reflect in their bank accounts within 24-48 hours at the most, depending on where they bank.
As long as you haven’t made a payment to us as yet, you can change your disbursement file at any time. If you have already made a payment to us and afterwards discover your error, you can call us, and we can stop all processing until you have corrected your error.
Submit your details below and we’ll contact you back!
MiVoice was built for businesses, businesses employees, and domestic employers and workers. Click on a section below to learn more about the benefits MiVoice offer.